To the Residents of Fitchburg Utilities
Fitchburg residents have been receiving official looking letters from a company called HomeServe USA offering insurance for water service lateral lines (this is the pipe that runs under the street from the water main to the house). This company is not affiliated with the City of Fitchburg or the Utility District, and the letters are simply part of a wide-spread sales campaign.
While it is true that water service line repairs are a homeowner’s responsibility, it’s a good idea to read the fine print before buying any insurance policy. You can also check with your current homeowner’s insurance company to see if lateral damage is already covered by your current policy.
Some City of Madison homeowners may have recently purchased sewer line insurance through a company called Service Line Warranties. That company is working with the City of Madison to sell optional coverage for the sewer line service, repair or replacement. The City of Fitchburg is not involved in that program either.