WATER, SEWER & STORMWATER BILLS
- Online Payments Pay now.You will be redirected to (PSN) Payment Service Network. First time users can click on the register button and follow the prompts. Returning users can log in with their e-mail address and password.
- Payments by Phone Call 877-885-7968. Please have your utility bill handy to provide your account number. New customers should select option one for first time payer and follow the prompts
- Pay by Mail Payments of cash, check, or money order accepted by mail or dropped off at: 5520 Lacy Rd, Fitchburg, WI 53711
- Automatic Deduction Set up automatic deduction from your checking or savings account. Download the form or just give us a call. We will send you a form to fill out and return to us.We will then set up your account so that your bill will be automatically paid on the bill due date.
- Requesting Help Do you need help viewing or paying bills online? Call PSN at 866-917-7368. Do you have questions about your bill or need service? Please call Fitchburg Utility at 608-270-4270.
- View Utility Bills You will need to register in order to view your bill and receive notifications when your bills are ready. Help us save money and resources, please consider opting out of receiving paper bills. View bills.
- Citation Payments Citations can be paid at Fitchburg City Hall, Monday - Friday, between the hours of 7:30 a.m. and 4:30 p.m. You can also send a check or money order in the mail to Fitchburg Municipal Court, 5520 Lacy Road, Fitchburg, WI 53711.
- Payment Methods We accept cash, check, money order and debit/credit cards for payment at City Hall. You may call 888-357-8394 or use the online payment portal. You should also note that you will be required to pay a service fee for the debit/credit card service.
- Payments You will be notified in court that you have 60 days to pay your citation or make arrangements to complete the payment. If you do not attend your court hearing, you will receive a default notice in the mail with the date that your fine is due. If the court does not receive a payment within 60 days of your court date, then your citation will be sent to collections.
- Pay a Citation That Has Been Sent to Collections All collection actions are conducted by H.E. Stark Agency Inc. at 608-274-7764 or 877-274-7764. Their address is 6425 Odana Rd, Madison, Wisconsin.