Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Public Works
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Public Works
Please call Pellitteri Waste Systems at 608-257-4285 or check the Collection Day Map.
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Public Works
Call Pellitteri Waste Systems (257-4285) to arrange a special pick-up collection or for additional options check the Recycling Guide
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Public Works
Here is the link for the Solid Waste and Recycling Calendar. Paper copies are available at the City Hall Lobby, 5520 Lacy Rd.
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Call Pellitteri Waste Systems (257-4285) to arrange for payment and delivery.Public Works
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Public Works
Call the Public Works Department at 270-4260. Please provide as much information as possible (closest house address, intersection) and a detailed description of which light is out. Or submit a concern on line with the "Report a Concern" page.
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Public Works
Call Public Works during regular business hours (M-F, 7:30 - 4:15). For after hours calls please refer to the Traffic Signals Web page.
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If you see debris, dead animals, or unsafe conditions please call the Streets Department at 729-1720. If it is potentially dangerous situation please call police dispatch at 270-4300.Public Works
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16 grains of hardnessPublic Works
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Tracy Foss, Utility Project Engineer, tracy.foss@fitchburgwi.govPublic Works
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Public Works
Please go to the Water Quality web page.
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The City flushes the water system the first two weeks of April and of October each year.Public Works
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Please contact the Fitchburg Utility (Police Department) at 270-4279Public Works
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Please contact the Fitchburg Utility (Police Department) at 270-4279Public Works
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AMI stands for Advanced Metering Infrastructure. It is a two-way communication system between the city and the meter. This type of system will allow the city to perform customer leak detection more efficiently, implement water conservation measures, improve customer service, and provide more information for better water system operations and planning.Public Works
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The city's current reading system is obsolete. The city is no longer able to purchase replacement equipment and maintenance on the existing equipment is not guaranteed.Public Works
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Meter reads will be transmitted by radio to infrastructure on the water towers and then to City Hall. The city will no longer need to drive by each property to obtain water meter reads; this will be done remotely via the radio system.Public Works
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The new meters, iPerl meters manufactured by Sensus, are more accurate, provide more information for enhanced customer service, and provide several alarms, including leak detection, to ensure the performance of the system and conserve water.Public Works
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Customers will be able to obtain their water usage history through the city. If there is interest from our customers to be able to access their usage information through the web, the city may implement this feature.Public Works
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Meter replacements began in November of 2012. This project has a three year deployment schedule. The entire system is scheduled to be changed over and all cross connections surveys complete by the end of 2015.Public Works
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Yes. The city will send each customer an appointment to change their meter. If the time will not work for them a number will be provided to call and reschedule. An adult resident, at least 18 years of age, must be present for the duration of the appointment. The appointment will take approximately one hour. For residential properties, a cross connection inspection will be performed at the same time the meter is replaced.Public Works
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The new meter / radio has a 20 year lithium battery. No household power is used.Public Works
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Public Works
- Make sure the area around your water meter is clear and accessible for the installer
- Operate your water valves on both sides of the city water meter a couple of times to ensure they are in working condition. If repairs are needed, please make them prior to your appointment. If you are unable to make the repairs prior to your appointment, please call the city to reschedule.
- Read through the "Residential Water User Cross-Connection Hazards Bathrooms & Kitchens" brochure that will be provided with your appointment letter and verify that you do not have any cross-connection within these rooms. Correct any cross-connections found.
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Meter installers and cross connection inspectors are city employees. They will identify themselves at the door and present their employee ID. They will drive city marked vehicles and be in city uniforms.Public Works
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The meter installer will be testing your meter / radio on site before they leave. If the radio is not transmitting, they may need to adjust the location of your radio to obtain more signal strength.Public Works
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The city will be replacing all meter/radios for customers with Orion radios first. The city will then begin meter / radio replacements in the neighborhoods with the oldest radios.Public Works
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Please click here to read about the minimal RF exposures from this system. If customers are concerned, they may request the radio be installed on the outside of their home/business.Public Works